November 23, 2008

A Problem at Low Temperatures

I'm sorry to say that my iWay 500c has developed a problem.

Whenever the temperature is below about 50*F, touching the "X" to close the initial warning window does not close the window. It does nothing.

I view this as a temperature problem, not a software problem.

But I do have a software problem, too. I was loading some music into the unit when I accidentally disconnected the power to the unit. That seemed to "garble" the software.

I tried a soft reset. Then I tried a hard reset. Then I reloaded the operating system.

It appears to work, but it acts as if the map is totally gone!!!! A GPS with NO map is, well, pretty much like no GPS at all!

Tomorrow I'll call the company with which I have the maintenance contract. I just hope I can get it fixed before I need to use it to find my way back to Texas!

Any ideas? Let me know!



1 comment:

On The Road Again... said...

Keith,

What I've been doing, is going in and "reversing" all the saved route points, so I can return back the same way in reverse order.

Hope this helps!

-Gary-